Yes. We aren’t about ‘green washing’, we walk the talk.

We have spent years planting out our property with mainly native species to support our local wildlife and to provide local and chemical free flora for our customers. Check out the Sustainable Floristry Network to understand how important it is to buy locally grown flowers.

For our handcrafted wood products we use Australian timber only, primarily from trees that have fallen due to insect damage, age, been removed for safety reasons or are a weed species.

We give this beautiful wood a second life. The timber is not chemically treated; it is dried naturally and microwaved to ensure no borers or other insects remain.

To maintain your wood products protect from extreme moisture and heat. Never put your wood products in the dishwasher. Use warm soapy water and then dry immediately.

If your timber product is looking a bit dull you can apply a high-quality food safe natural oil or wax to revitalise and preserve.

As a natural material, timber continuously reacts to its environment. It constantly absorbs and releases moisture, swelling if too wet and shrinking in dry heat.

The better you look after your timber the longer it will last. Just think about old timber tables or objects that are hundreds of years old that still look extraordinary today. If you’re an Antiques Roadshow fan you’ll know what I mean. The natural wear is evident but the timber’s character and beauty still remains and can look even better after decades of handling.

We use natural oil finishes, such as Pure Raw Linseed, Raw Tung Oil and Beeswax for food use products because it is petroleum and additive free, non toxic, food safe and protects the timber while allowing its grain, colour and unique natural patterns to remain the feature.

Is the finish waterproof?

The finish is water-resistant, but not waterproof. Avoid soaking wooden products or placing them in a dishwasher.

How should I clean my product?

Hand wash with warm soapy water then dry it immediately. Avoid abrasive cleaners, harsh chemicals and scouring pads.

Will the finish need refreshing?

With time and regular handling, timber may become less lustrous. A suitable food safe natural oil or wax for wood products can be applied to refresh and protect the timber.

Can scratches or marks be repaired?

Minor scratches and worn areas can often be lightly sanded and refinished without coating the entire piece—one of the practical advantages of a natural oil or beeswax finish.

Will the timber change over time?

Yes. Natural timber may gradually deepen or mellow in colour as it ages and is exposed to light. This is part of the unique character and beauty of real wood.

Water should not be poured directly into the vase.

A waterproof glass insert is included with the vase. Use the glass vial for fresh arrangements.

You can put dried arrangements in the vase with or without the glass vial.

We do not currently ship internationally.

We ship within Australia at a flat rate fee only.

Shipping & Refund Policy

We take great care in preparing and packing every order so your handmade piece arrives safely.

Shipping

Orders are usually packed and dispatched within 3–5 business days. Once your order has been sent, you will receive tracking details by email.

Delivery times are estimates and may vary depending on your location. Please double-check your delivery address before placing your order. If you notice an error, contact us as soon as possible.

Packaging

Each piece is carefully wrapped to protect it during its journey. We use recyclable or reusable packaging materials.

Damaged or Missing Orders

If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the item and packaging. We will work with you to arrange a return of the product and appropriate replacement or refund.

If your parcel appears to be delayed or missing, please get in touch so we can investigate it with the delivery provider.

Change-of-Mind Returns

We hope you love your purchase. However, if you change your mind, please contact us within 14 days of receiving your order.

To be eligible for a change-of-mind return, the item must be unused, undamaged and returned in its original condition and packaging. Return postage is the customer’s responsibility, and original shipping charges are not refundable.

Refunds

Once an approved return has been received and inspected, we will let you know that your refund has been processed. Refunds will be returned to the original payment method. Please allow several business days for your bank or payment provider to complete the transaction.

Contact Us

If you have any questions about shipping, returns or your order, please contact us. We are always happy to help.